Probably more people than you
realize spend the majority of their time working with others in an
employment-related situation. And, unless they’re lucky, these individuals
don’t get to pick who their co-workers are.
Unfortunately, not everyone knows
how to get along with others. This can cause all kinds of difficult situations,
making it almost impossible to get through the day.
Working well with others is crucial
in any situation. However, it's even more important in a workplace environment.
Why? It boils down to things like efficiency, productivity and employee
morale... just to name a few.
The size of the company or business
you work for really doesn’t matter. The rules are basically the same if you
work with one other person or 1,000. Each individual deserves the same level of
consideration.
During your job search, have you
ever noticed the phrase “must work well with others” in the job description or
on the application? If so, there’s a very good reason for this. Employers do
not want to hire individuals who don’t work well with others. It typically
causes problems right from the beginning.
Defining Others
In this case, “others” can be
defined as everyone you come into contact with while on the job. Obviously, the
answer is going to be different for everyone. However, it can include the boss,
your co-workers, the customers or clients you interact with, any vendors you
utilize, the HR team, maintenance or cleaning staff... the list goes on.
One of the main reasons it’s so
important to treat everyone equally is that you never know what a person might
be able to help you with or do for you in the future. Of course, that means
never taking advantage of that particular person’s assistance or eagerness to
help, under any circumstances.
Are you familiar with the expression
“it’s not what you know, it’s who you know?” Think of it like this. Someone you
don’t interact with on a daily basis, but still consider a friendly
acquaintance, could share a tip with you regarding a friend who happens to be
hiring for a position you’d love to have. Without that tip, you wouldn’t be
aware of the opportunity. This scenario happens much more than you probably
think. Just another reason to be considerate to everyone.
Another possibility is making a
friend you wouldn’t otherwise have. Diversity in the workplace is more
commonplace than ever before. This gives individuals a much better chance of
becoming friends with someone who isn’t part of their everyday life. It might
be someone who works in a different department or the person who maintains the
office grounds. When it comes to meeting, and making a new friend, the
possibilities are almost endless.
Why It Can Be Challenging to Work with Others
There are several reasons why it can
be challenging to work with others. Many people have a tendency to bring their
egos to their job site. It could be that these individuals are really
self-conscious and unsure of themselves underneath. So, they use a big ego as a
cover-up.
Quite honestly, grandstanding at
work backfires more often than not. It creates resentment and bad feelings very
quickly. When an employee doesn’t work well with others, for whatever reason,
chances are high that that person will end up getting terminated.
If this unbecoming behavior
continues, the same person risks getting terminated over and over again until
he or she finally finds a job where getting along with people doesn’t matter.
It’s a sad scenario when you think about it. Don’t let it happen to you!
Another challenging part of working
with others is making an effort to avoid competition. If a fellow employee
isn't getting along with you, it may be because of the competitive aspects of
your job description and the fact that they're trying to beat you at something.
Yes, it's true that a bit of
friendly competition can entice workers into improving their performance.
However, bringing someone else's work performance up in order to get to them
isn't going to do anything other than hurt their feelings. This can lead to a
decrease in your own performance and could even cause you to think about moving
on and finding a job elsewhere.
The Importance of Respect
If everyone on the job isn't being
treated with respect, it can be bad for business. If you don't feel like you're
being treated with respect at work, it can be extremely difficult to do your
best. The same is true of your co-workers. They may not be able to perform
their duties efficiently if and when their confidence has been put into check
by a disrespectful co-worker.
A mutual respect between workers
also helps to foster an environment of co-operation between members of the
team. If you respect the people you work with, it's much easier to work with
them toward achieving a goal. If you don't have any respect for your co-workers
or their abilities, why would you count on them to help you out?
The best way for a team of employees
to build a bond of mutual respect is through training and exercises meant to
help everyone to get to know co-workers and their skills. It can be as simple
an activity as having each team member share their name and parts of their job
they feel they're best at.
In an environment where
disrespectful behavior is common, conflict is more likely to break out between
you and your co-workers. But, it's important that you don't let disrespectful
behavior get to you and cause you to act the same way.
A dispute at work has a negative
impact on both morale and overall productivity. If you feel like a co-worker
isn’t treating you with respect, talk to them about their behavior in a calm,
respectful manner. If they aren't willing to discuss it, take the issue to your
boss or supervisor.
Essential Skills and Habits You Need to Work with Others
There are numerous essential skills
and habits you need in order to work well with others. Developing the proper
habits, early on, helps put you on track to things like higher pay and
leadership opportunities. Since more and more companies are making the decision
to hire within, these things are more important than ever before.
Many of these things will probably
seem obvious to you. However, if they were obvious to everyone, they wouldn’t
need to be listed. Please note, this isn’t a complete list of the skills and
habits you need to succeed, but it definitely gives you a good place to start.
As you can probably see, a lot of these suggestions don’t take much more effort
than remembering them. There’s no reason to panic and think you have to change
your entire way of life.
Although these things may seem
insignificant when you look at them separately, failing to do several of them
adds up to a bigger problem. It really can mean the difference between keeping
a job or getting fired. This is especially true in today’s economy. With so
many people actively looking for employment, employers generally find it very
easy to fill their open positions.
Take
Responsibility
It’s always important to take
responsibility for things that you do, especially when something goes wrong. No
one is perfect. All but a few unrealistic employers realize that. If you make a
mistake and claim that it wasn’t your fault, not only are you not telling the
truth, you’re also giving the impression that you weren’t in control of the
situation.
By taking responsibility, you’ll
probably notice two things. Firstly, your co-workers will likely be more
willing to help you correct the problem and help you to succeed. Secondly,
these same individuals will be more comfortable around you, knowing that you
are honest and will never place the blame on someone else.
Keep an Open
Mind
Even in situations where you know
you are 100 percent correct, it’s always advisable to keep an open mind. This
is especially true when you happen to be in a managerial position. Why? If
you’re never open to new or alternate ideas, you may come across as someone who
knows it all. When this happens, people typically get defensive very quickly
and it’s downhill from there.
It’s much more productive to show a
little bit of humility and concern about truly finding the right answer for
every issue and situation. Because everyone has a different problem-solving
process, teamwork really has the potential to resolve issues and come up with
great ideas much faster.
Honor Your
Commitments
Always try to allow enough time to
complete projects in a timely manner, even when something unexpected comes up.
It’s much better to give yourself more time than necessary to finish whenever
you’re working on, rather than to underestimate the time needed to complete the
assignment. This way, you don’t have to worry about disappointing your employer
or your colleagues.
Go the extra mile. Always follow up
on things, whenever possible. This accomplishes two things. One, it strengthens
workplace relationships. Two, it provides you with important feedback regarding
your performance.
Practice Proper
Hygiene
Regardless of whether you’re working
with the public or in a back office, practicing proper hygiene is essential
when you work with others. No one wants to be around someone who smells bad or
looks like they slept in their clothing. This doesn’t mean you have to dress
like the rich and famous. It simply means to shower daily and come to work
looking and smelling presentable.
If you’re on a tight budget,
consider purchasing clothing at local thrift stores. You can pick up great
deals on clothing that’s perfectly suitable for work. These stores typically
stock a wide variety of business attire at fantastic prices. You just have to
be there at the right time, which is on the days that the store gets
deliveries.
Turn Off Your
Phone
Almost everyone has a cell phone
these days. If you work in a large office, constant ringing can be a major
distraction. Unless you need your phone for work purposes, turn it off or put
it away. Quickly reading a text message when someone is speaking to you is
extremely rude. It gives the impression that your phone is more important than
your job. Make a habit of checking your messages or making quick calls during
your breaks or lunch period.
Share Credit
When applicable, sharing credit with
your co-workers is a sure sign that you work well with others. Not only will
that person or individuals like you even more than they did before, you’ll
probably gain a higher level of respect as well.
On the other hand, if you don’t
share credit when credit is due, you’ll gain a reputation as someone who is
selfish and out to sabotage everyone else in attempt to get ahead. If you
happen to get away with this without anyone complaining, don’t waste your time
celebrating. In reality, the truth usually prevails and you won’t get ahead -
you may just find yourself in the unemployment line instead.
Don’t Interrupt
Have you ever been in the middle of
a conversation, only to be constantly interrupted? It’s annoying, isn’t it? For
that reason, never be “the interrupter.” Even if you have a great idea that you
can’t wait to share, wait until it’s your turn to talk. Take a deep breath and
relax. You’ll be sharing your news or idea before you know it.
Here’s a little secret. There are
individuals who aren’t all that impressed when you talk, regardless of how
fantastic your idea. These people would much rather talk about themselves. So,
when you let them do the talking first, it’s a good way to get them to love
you. After that, they may be all the more receptive to what you say.
Smile
The act of smiling is often referred
to as a person’s most powerful gesture. Science can back up the fact that
individuals who smile often are not only happier, they’re more successful as
well. Even better - smiling doesn’t cost you a penny. It’s free to smile and
watch the world (or at least the people you work with) smile right back at you.
It’s interesting to note that some
training modules for phone-related customer service positions requires agents
to keep a small mirror by their phone. This way, the agent can make sure
they’re smiling when they speak to the customer. Believe it or not, the person
at the other end of the receiver can usually hear the smile in the agent’s voice.
It makes for a much more pleasant interaction between the two, and many times
higher sales.
Utilize
Resources
Working well with others, to the
best of your ability, sometimes involves utilizing resources. Depending on
where you work and your job description, many companies provide all kinds of
options for you to take advantage of.
These resources can be things like
seminars, training sessions, fitness programs, no-cost safety equipment, mental
health and family counseling, and more. If you run across a good resource you
think would benefit your workplace environment and your co-workers, don’t
hesitate to mention it to your manager or boss. Who knows? You might even get a
small reward or bonus for taking the initiative to recommend something that
might help your company succeed.
Don’t Be a
Noise Maker
In the event your employer allows
you to listen to music or something similar, don’t be a noisemaker. Wear
headphones or keep the volume at a non-distracting level. Remember, not
everyone will have the same taste in music as you do. If your co-workers don’t
enjoy what they hear, you’ll probably make it more difficult for them to
concentrate and get their job done properly. The time to make noise is after
the workday is done, unless you’re a rock musician or an auctioneer.
Respect
Boundaries
Your job might require you to share
a space with your co-workers, whether it’s a cubicle, office, or vehicle. If
you are near others while you work, make sure that you respect their boundaries
and encourage them to respect yours in return.
Try not to have phone calls about
non-work-related matters if your cubicle mate is quietly focused on a project.
Also, try not to divulge too much about your personal life, because this may be
too much information for some people. These boundaries will differ from person
to person, so if you aren't sure if you behavior is going to annoy your
co-worker, it may be best to ask first.
Learn to Let Go
Once you've had a dispute with a
co-worker, it can be difficult to get your relationship with them back to a
state where you can work together effectively. If the dispute has been
resolved, the best thing that you can do is move on to focus on work. Of
course, your co-worker will have to focus on letting go too.
If they still seem upset over the
issue, see if they're willing to talk about it. If they tell you why they're
still not satisfied after the dispute was settled, do what you can to make
things right between the two of you. If problems persist between the two of
you, it may be best to inform your boss or supervisor.


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